1055. A Day in the Life: What's It Really Like to Be a Business Process Engineer?

“As a business process engineer with Dell Computers, my main focus is transforming the way that the organization I work in is getting the work done–specifically making their business processes more efficient and effective. Of course the key to that is making the people within my business unit more effective at delivering the outcome that they want. This involves a number of different approaches and modalities, which help each individual work in the job roles that use their strongest talents and abilities thereby adding the greatest value they can and giving them the most satisfaction and highest levels of performance. As their individual effectiveness increases, so does their team’s and the company’s. They are happier and committed, as are our clients. Everyone wins.”

Steve H. Lawton holds a BS and MS degree in Mechanical Engineering from Texas A&M University, and an MBA from St. Edward’s University. He holds two US Patents, ans is an author and TEDx speaker. He has 30+ years of business experience in roles ranging from an engineer in the Astronaut office at NASA to an executive at Dell. Steve has been with Dell for 23 years and served in a variety of leadership roles across the company. In addition to his full professional life, Steve’s inspirational story about how his attitude literally saved his life from a near fatal skiing accident in 2014 became the acclaimed book “Head First! A Crash Course in Positivity.” Intertwined in the story is the science behind the power of mindset along with practical takeaways that will improve your attitude.